In most cases, account verification is processed within a few minutes after you submit your information. However, in some situations, it may take longer because our team needs to carefully review and confirm the details and documents you provided.
The verification time can be affected by additional checks needed to confirm the authenticity of your data. Therefore, please allow up to 24 hours for your account to be fully verified.
To help avoid delays, please make sure that:
All personal details match your official ID (name, document number, etc.).
Uploaded photos of your documents are clear, readable, and not cropped or blurry.
You use valid and unexpired identification documents as requested on the verification page.
We appreciate your patience and understanding while our team completes the verification process. If your verification takes longer than 24 hours, please contact our Customer Service team for further assistance.
Comments
16 comments
My adhar card no is wrong sumet
Id
Tard verification otp offsan nhi aays
Now my account verified or not?
my account verifled
Access it
Hello trader Thangavel sekar, to check the verification you can click the setting and verification, if the verifcation already successful it will be mark (verification successful).
I want to change my ID I made a mistake
Hello Trader abdullahi abubakar
Please contact us via Live Chat so we can help you follow up on your problem
Thank you for your cooperation
How can I get my money
can i withdraw without a verification?
Hello @jmeshak379
If the account has been successfully verified, they should follow these steps for withdrawal:
1. Open the "Account Page."
2. Choose "Withdraw."
3. Enter the desired amount (minimum $10, with a $1 admin fee).
4. Press "Next."
Hello Trader Ibrahim koleosho
Please contact us via Live Chat so we can help you follow up on your problem
Thank you for your cooperation
My Ac not Verify ?
Hello choramletejas101
Here are the steps to verify your account:
1. On 'My Account' page, click on 'Identity Verification'
2. Fill in your personal information (Country, ID card, ID card no and Name)
3. Fill in your bank account details
4. Your real name and bank account name must match.
(Do not use any symbols and punctuations in your verification details)
Thank you
Hello
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